FAQs

If you need immediate product support for a purchased item
call us, Mon-Fri 10AM-5PM at 02.542.8334 or 0927.580.4028 otherwise,

SEND US A MESSAGE

CONTACT INFORMATION

Level 26-A Rufino Pacific Tower
6784 Ayala Avenue
Makati City

02.8542.8334
0927.580.4028

ABOUT

PURCHASING

We are an online shop that sells genuine software product keys at discounted prices of up to 98% lower than its normal market price with a full lifetime guarantee on all lifetime licensed software. We deliver product keys instantly after receiving your payment or after your install now, pay later application has been approved.

All products are downloaded from the official manufacturer’s download link and activated only using the official activation methods to ensure authenticity. Purchasing the software from us is technically the same as purchasing them from its official online store!

When you purchase, you will only receive the product key. CD Installer, Manual and Box are not shipped. Who need those anyway? You can simply download the latest version of the software and read its corresponding manuals and documentations from its official download link we will provide with the instructions.

Product keys we sell are 100% genuine, unused and working or your money back. You will be confident its genuine because you will download the software from its official download link and install it using its official installation instructions. You will then enter the product key or account credentials if prompted and the software should automatically activate.

It is very easy to spot fake product keys. First, the installation is dodgy. You will do things such as disconnecting to the internet prior to entering the product key or running a separate program that is usually virus ridden to activate the product. A simple deviation from the official installation instruction is a sure sign its a fake software.

Here at  Product Key Philippines, we give you authentic software at very affordable prices, piracy is not anymore an option.

As long as it is an existing software product, we can surely get it for you. However, some products have little demand for us to place them on our online shop. If you are specifically looking for a certain product not on our store, let us know and we will see what we can do.

No. You can purchase without registration but we highly recommend registering for easier checkouts in the future and to have an access to your purchase history which includes the list of all product keys you purchased. Do take note that we have 99% repeat buy rate so we are somewhat certain you will purchase from us again soon.

To register, go to https://productkey.ph/my-account/ and click the register button. Simply enter your email address and password. Ensure that your email is correct as we will use it primarily to send your product key or account credential.

Go to the home page or the shop page where you see the products. Mouse over the product and click add to cart below the product photo. Alternatively, simply click on the product photo and you will arrive in the product page. Click add to cart.

Once your are finished adding products you want to purchase in your cart, simply click the cart icon on the upper right portion of the screen and click checkout. Fill up the required information and select the appropriate payment method that you want. Click place order. Depending on the selected payment method, follow the succeeding instructions that will show on your screen.

We can issue a maximum of 5 product keys per product per client per day. These keys are instantly issued to you once we received your proof of payment. Ordering more than 5 product keys per product will lead to a longer delivery time of about a few minutes to few hours. Ordering more than 10 product keys per product could take 12 hours to fulfill.

It is always best to inform us ahead of time if you are planning to purchase in bulk. That way, we can plan ahead, prepare your order and issue all product keys instantly after we received the proof of payment.

If you purchased a product key and encountered an issue, you can call us for an immediate resolution to your concerns at 0927.580.4028. We will answer your call from Mondays to Fridays from 10:00 A.M until 5:00 P.M.

However, if you still haven’t purchased and simply want to ask a few questions, you can always send us a message or email us at [email protected]

SHIPPING AND PAYMENTS

REFUNDS AND RETURNS

Our preferred payment method is GCash and online bank transfer thru BPI or BDO so that we can issue the product key as soon as we receive the screenshot of the proof of payment.

We can also accept direct bank deposits thru BDO and BPI as well as money transfers thru MoneyGram, LBC Money Transfer, Palawan Express, Cebuana Pera Padala and M Lhuillier Kwarta Padala. You will receive your order as soon as we receive the proof of payment.

We also have Install Now, Pay Later option wherein, you will receive your product key first before making a payment. Learn more.

Purchasing using GCash allows your order to be sent almost immediately after you sent the payment. If you paid using BPI or BDO online transfer, direct bank deposits and money transfer, simply send us the screenshot or picture of the proof of payment so that we can issue the product key immediately.

When you purchased a product key, we will send you an instruction on how to install the product including a download link hence, a USB installer is not necessary. However, there are people with very slow connection that finds it difficult to download an entire operating system. There are also cases where there is no installed OS on a PC to begin with.

You can add a USB installer together with your product key by simply selecting the “Add USB Installer (16GB)” option. This will cost you an additional 680.00 PHP. The 16GB USB drive contains the installation file of the purchased software. USB installer for operating system such as Windows 10 is completely bootable and installable on PCs without an OS. You are free to delete the files and reuse the USB drive if not anymore needed.

As mentioned in the previous section under Purchasing, when purchasing more than 5 product keys, please allow us sufficient time to fulfill your order. Usually, it will just take less than an hour to receive your entire order. For purchases of more than 10 product keys, it might take us up to 12 hours to fulfill your order.

It is always a great idea to inform us ahead of time that you are planning to purchase in bulk to allow us to prepare our stock and fulfill your entire order instantly upon payment.

Once a product key is issued, it is not anymore refundable or exchangeable except in a very rare scenario wherein the product key was determined to be defective. A common mistake that occurs in almost all cases of a non working product key is due to an invisible space accidentally copied when the buyer copy-pasted the product key.

Example: The product key is 1111-2222-3333. The buyer will highlight the product key but mistakenly highlighted the space between “is” and “1111” thus, pasting *1111-2222-3333 where the asterisk (*) represents the copied invisible space.

However, in extremely rare scenario that the product key was determined to be defective, you have an option to replace the product key or get a full refund as promised. Do take note that a reporting a non working product key is very difficult to prove as the key can be validated officially.

If the product key was already issued, this is not anymore exchangeable for another product nor refundable. It is very important to be certain that you are purchasing the correct products before checking out.

If a product key was not yet issued, Contact Us immediately. We would simply cancel your order so you can order the correct product.

Do let us know if you are having problems with the USB installer. We will be happy to replace the entire USB drive free of charge if the issue is a corrupted installation file or a defective USB drive.

A hardware defect and system incompatibility can also produce installation errors in spite of a faultless USB installer. Ensure that your motherboard is UEFI compatible and allows USB booting. Do take note that we do not offer technical support with regards to these issues. We are assuming that when you purchased any of our products, your system meets the minimum system requirement and is running in pristine condition.

For any other issues not touched by our FAQs section, you can always send us a message or email us at [email protected]

PRIVACY POLICY

It is Product Key Philippines’ policy to respect your privacy regarding any information we may collect while operating our website. This Privacy Policy applies to www.productkey.ph (hereinafter, “us”, “we”, or “www.productkey.ph”). We respect your privacy and are committed to protecting personally identifiable information you may provide us through the Website. We have adopted this privacy policy (“Privacy Policy”) to explain what information may be collected on our Website, how we use this information, and under what circumstances we may disclose the information to third parties. This Privacy Policy applies only to information we collect through the Website and does not apply to our collection of information from other sources.

This Privacy Policy, together with the Terms and conditions posted on our Website, set forth the general rules and policies governing your use of our Website. Depending on your activities when visiting our Website, you may be required to agree to additional terms and conditions.

Website Visitors

Like most website operators, Product Key Philippines collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. Product Key Philippines’s purpose in collecting non-personally identifying information is to better understand how Product Key Philippines’s visitors use its website. From time to time, Product Key Philippines may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its website.

Product Key Philippines also collects potentially personally-identifying information like Internet Protocol (IP) addresses for logged in users and for users leaving comments on https://productkey.ph blog posts. Product Key Philippines only discloses logged in user and commenter IP addresses under the same circumstances that it uses and discloses personally-identifying information as described below.

Gathering of Personally-Identifying Information
Certain visitors to Product Key Philippines’s websites choose to interact with Product Key Philippines in ways that require Product Key Philippines to gather personally-identifying information. The amount and type of information that Product Key Philippines gathers depends on the nature of the interaction. For example, we ask visitors who sign up for a blog at https://productkey.ph to provide a username and email address.

Security

The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

Links To External Sites

Our Service may contain links to external sites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy and terms and conditions of every site you visit.

We have no control over, and assume no responsibility for the content, privacy policies or practices of any third party sites, products or services.

Protection of Certain Personally-Identifying Information

Product Key Philippines discloses potentially personally-identifying and personally-identifying information only to those of its employees, contractors and affiliated organizations that (i) need to know that information in order to process it on Product Key Philippines’s behalf or to provide services available at Product Key Philippines’s website, and (ii) that have agreed not to disclose it to others. Some of those employees, contractors and affiliated organizations may be located outside of your home country; by using Product Key Philippines’s website, you consent to the transfer of such information to them. Product Key Philippines will not rent or sell potentially personally-identifying and personally-identifying information to anyone. Other than to its employees, contractors and affiliated organizations, as described above, Product Key Philippines discloses potentially personally-identifying and personally-identifying information only in response to a subpoena, court order or other governmental request, or when Product Key Philippines believes in good faith that disclosure is reasonably necessary to protect the property or rights of Product Key Philippines, third parties or the public at large.

If you are a registered user of https://productkey.ph and have supplied your email address, Product Key Philippines may occasionally send you an email to tell you about new features, solicit your feedback, or just keep you up to date with what’s going on with Product Key Philippines and our products. We primarily use our blog to communicate this type of information, so we expect to keep this type of email to a minimum. If you send us a request (for example via a support email or via one of our feedback mechanisms), we reserve the right to publish it in order to help us clarify or respond to your request or to help us support other users. Product Key Philippines takes all measures reasonably necessary to protect against the unauthorized access, use, alteration or destruction of potentially personally-identifying and personally-identifying information.

Cookies

To enrich and perfect your online experience, Product Key Philippines uses “Cookies”, similar technologies and services provided by others to display personalized content, appropriate advertising and store your preferences on your computer.

A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. Product Key Philippines uses cookies to help Product Key Philippines identify and track visitors, their usage of https://productkey.ph, and their website access preferences. Product Key Philippines visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using Product Key Philippines’s websites, with the drawback that certain features of Product Key Philippines’s websites may not function properly without the aid of cookies.

By continuing to navigate our website without changing your cookie settings, you hereby acknowledge and agree to Product Key Philippines’ use of cookies.

E-commerce

Those who engage in transactions with Product Key Philippines – by purchasing Product Key Philippines’ services or products, are asked to provide additional information, including as necessary the personal and financial information required to process those transactions. In each case, Product Key Philippines collects such information only insofar as is necessary or appropriate to fulfill the purpose of the visitor’s interaction with Product Key Philippines. Product Key Philippines does not disclose personally-identifying information other than as described below. And visitors can always refuse to supply personally-identifying information, with the caveat that it may prevent them from engaging in certain website-related activities.

Privacy Policy Changes

Although most changes are likely to be minor, Product Key Philippines may change its Privacy Policy from time to time, and in Product Key Philippines’s sole discretion. Product Key Philippines encourages visitors to frequently check this page for any changes to its Privacy Policy. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change.

TERMS AND CONDITIONS

These terms and conditions outline the rules and regulations for the use of Product Key Philippines’ Website.

By accessing this website we assume you accept these terms and conditions in full. Do not continue to use Product Key Philippines’ website if you do not accept all of the terms and conditions stated on this page.

The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and any or all Agreements: “Client”, “You” and “Your” refers to you, the person accessing this website and accepting the Company’s terms and conditions. “The Company”, “Ourselves”, “We”, “Our” and “Us”, refers to our Company. “Party”, “Parties”, or “Us”, refers to both the Client and ourselves, or either the Client or ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner, whether by formal meetings of a fixed duration, or any other means, for the express purpose of meeting the Client’s needs in respect of provision of the Company’s stated services/products, in accordance with and subject to, prevailing law of Philippines. Any use of the above terminology or other words in the singular, plural, capitalization and/or he/she or they, are taken as interchangeable and therefore as referring to same.

Purchasing

By purchasing from our website, you are agreeing that you know how to install the purchased product and that Product Key Philippines has no obligation to assist you with its installation. You are also agreeing that you are a system builder and as such, knowledgeable enough on installation of operating systems and various software.

Cookies

We employ the use of cookies. By using Product Key Philippines’ website you consent to the use of cookies in accordance with our privacy policy.

Most of the modern day interactive web sites use cookies to enable us to retrieve user details for each visit. Cookies are used in some areas of our site to enable the functionality of this area and ease of use for those people visiting. Some of our affiliate / advertising partners may also use cookies.

License

Unless otherwise stated, Product Key Philippines and/or it’s licensors own the intellectual property rights for all material on Product Key Philippines. All intellectual property rights are reserved. You may view and/or print pages from www.productkey.ph for your own personal use subject to restrictions set in these terms and conditions.

You must not:

Republish material from www.productkey.ph
Sell, rent or sub-license material from www.productkey.ph
Reproduce, duplicate or copy material from www.productkey.ph
Redistribute content from Product Key Philippines (unless content is specifically made for redistribution).

User Comments

This Agreement shall begin on the date hereof.
Certain parts of this website offer the opportunity for users to post and exchange opinions, information, material and data (‘Comments’) in areas of the website. Product Key Philippines does not screen, edit, publish or review Comments prior to their appearance on the website and Comments do not reflect the views or opinions ofProduct Key Philippines, its agents or affiliates. Comments reflect the view and opinion of the person who posts such view or opinion. To the extent permitted by applicable laws Product Key Philippinesshall not be responsible or liable for the Comments or for any loss cost, liability, damages or expenses caused and or suffered as a result of any use of and/or posting of and/or appearance of the Comments on this website.
Product Key Philippinesreserves the right to monitor all Comments and to remove any Comments which it considers in its absolute discretion to be inappropriate, offensive or otherwise in breach of these Terms and Conditions.

You warrant and represent that:

You are entitled to post the Comments on our website and have all necessary licenses and consents to do so;
The Comments do not infringe any intellectual property right, including without limitation copyright, patent or trademark, or other proprietary right of any third party;
The Comments do not contain any defamatory, libelous, offensive, indecent or otherwise unlawful material or material which is an invasion of privacy
The Comments will not be used to solicit or promote business or custom or present commercial activities or unlawful activity.

You hereby grant to Product Key Philippines a non-exclusive royalty-free license to use, reproduce, edit and authorize others to use, reproduce and edit any of your Comments in any and all forms, formats or media.

Hyperlinking to our Content

The following organizations may link to our Web site without prior written approval:

Government agencies;
Search engines;
News organizations;
Online directory distributors when they list us in the directory may link to our Web site in the same manner as they hyperlink to the Web sites of other listed businesses; and
Systemwide Accredited Businesses except soliciting non-profit organizations, charity shopping malls, and charity fundraising groups which may not hyperlink to our Web site.

These organizations may link to our home page, to publications or to other Web site information so long as the link: (a) is not in any way misleading; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products or services; and (c) fits within the context of the linking party’s site.

We may consider and approve in our sole discretion other link requests from the following types of organizations:

commonly-known consumer and/or business information sources such as Chambers of Commerce, American Automobile Association, AARP and Consumers Union;
dot.com community sites;
associations or other groups representing charities, including charity giving sites,
online directory distributors;
internet portals;
accounting, law and consulting firms whose primary clients are businesses; and
educational institutions and trade associations.

We will approve link requests from these organizations if we determine that: (a) the link would not reflect unfavorably on us or our accredited businesses (for example, trade associations or other organizations representing inherently suspect types of business, such as work-at-home opportunities, shall not be allowed to link); (b)the organization does not have an unsatisfactory record with us; (c) the benefit to us from the visibility associated with the hyperlink outweighs the absence of ; and (d) where the link is in the context of general resource information or is otherwise consistent with editorial content in a newsletter or similar product furthering the mission of the organization.

These organizations may link to our home page, to publications or to other Web site information so long as the link: (a) is not in any way misleading; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and it products or services; and (c) fits within the context of the linking party’s site.

If you are among the organizations listed in paragraph 2 above and are interested in linking to our website, you must notify us by sending an e-mail to [email protected] Please include your name, your organization name, contact information (such as a phone number and/or e-mail address) as well as the URL of your site, a list of any URLs from which you intend to link to our Web site, and a list of the URL(s) on our site to which you would like to link. Allow 2-3 weeks for a response.

Approved organizations may hyperlink to our Web site as follows:

By use of our corporate name; or
By use of the uniform resource locator (Web address) being linked to; or
By use of any other description of our Web site or material being linked to that makes sense within the context and format of content on the linking party’s site.
No use of Product Key Philippines’s logo or other artwork will be allowed for linking absent a trademark license agreement.

Iframes

Without prior approval and express written permission, you may not create frames around our Web pages or use other techniques that alter in any way the visual presentation or appearance of our Web site.

Reservation of Rights

We reserve the right at any time and in its sole discretion to request that you remove all links or any particular link to our Web site. You agree to immediately remove all links to our Web site upon such request. We also reserve the right to amend these terms and conditions and its linking policy at any time. By continuing to link to our Web site, you agree to be bound to and abide by these linking terms and conditions.

Removal of links from our website

If you find any link on our Web site or any linked web site objectionable for any reason, you may contact us about this. We will consider requests to remove links but will have no obligation to do so or to respond directly to you.

Whilst we endeavour to ensure that the information on this website is correct, we do not warrant its completeness or accuracy; nor do we commit to ensuring that the website remains available or that the material on the website is kept up to date.

Content Liability

We shall have no responsibility or liability for any content appearing on your Web site. You agree to indemnify and defend us against all claims arising out of or based upon your Website. No link(s) may appear on any page on your Web site or within any context containing content or materials that may be interpreted as libelous, obscene or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third party rights.

Disclaimer

To the maximum extent permitted by applicable law, we exclude all representations, warranties and conditions relating to our website and the use of this website (including, without limitation, any warranties implied by law in respect of satisfactory quality, fitness for purpose and/or the use of reasonable care and skill). Nothing in this disclaimer will:

limit or exclude our or your liability for death or personal injury resulting from negligence;
limit or exclude our or your liability for fraud or fraudulent misrepresentation;
limit any of our or your liabilities in any way that is not permitted under applicable law; or
exclude any of our or your liabilities that may not be excluded under applicable law.

The limitations and exclusions of liability set out in this Section and elsewhere in this disclaimer: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer or in relation to the subject matter of this disclaimer, including liabilities arising in contract, in tort (including negligence) and for breach of statutory duty.

To the extent that the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature.